Signed By Simone G. Wontersaf - Tricología / Tratamientos capilares
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Home » Faq

  1. Who is WONTERSAF SA?
  2. What is the product guarantee?
  3. How to buy?
  4. After purchase

Who is WONTERSAF SA?

WONTERSAF S.A. was founded in 1989 and from its intellectual conception it had a little frequent purpose. This was to postpone the natural and legitimate intentions for economic success until having reached its genuine reason of being, which has always been investigating and developing Trichology and Trichogenesis to naturalise them as proper scientific disciplines, splitting them away from dermatology and deepening them into ethiology, morphology and hair dysfunctions, which, although they are not completely independent, as their life is logically interrelated with the biologic and pathologic totum of humans, were far from the common knowledge of conventional dermatology.

Our proposal was for WONTERSAF S.A. – By Simone G. to obtain new capilar life where there was a sole cell and a mitochondrial base to launch the process.

In such way, from the EU, Russia, the USA, China, and naturally Spain it has been stated that By Simone makes it go “from nothing to hair” and not only gets capilar regrowth impossible before, but also stops hair loss by seborrheic dermatitis and flaking.

These achievements make us feel confident and proud so as to continue investigating further.

What is the product guarantee?

We totally guarantee as many as a hundred products, which are not only exclusive but genuine.

Treatments should be recommended by our distributors, our hair care centers or presitigious professional hairdressers as we assume they have to be done perfectly and constantly, taking care of even water temperature.

How to buy?

For reasons of calculating shipping charges, the only way to carry out orders will be through our system of Selling Online.


All prices have 16% VAT added and delivery charges are free when the total price of the shopping is 60€. (only for Spain Ordders)

If you want to give you your order in a different direction to your home, there is no problem, you should do so only in section reviews the order form.
Once you have completed your order will receive an e-mail in your email account confirmed.

After purchase

If you wish to cancel your order you should let us know by phoning 34 93 846 58 01 or email us at gabi@wontersaf.com 24-hour advance on working days.
If you wish to change your order you should also let us know with 24-hour advance notice.

All orders are sent by SEUR and the delivery time is within 4 to 7 working days, depending on destination and the quantity of product ordered.

Enclosed with your order, you will find a detailed invoice.
If you receive your order in bad conditions “broken by transport” you have 7 working days to return it. Likewise, if you want a refund you can have it on the first 7working days. In the two cases, you will have to pay delivery charges.

If you cannot contact us by email, you can call us at our customer service phone number: 34 93 846 58 01.

 

WONTERSAF S.A. by Simone © tienda@bysimone.com
C/ Francia, 25 - Polígono Industrial "Pla de Llerona" - 08520 Les Franqueses del Vallès -Barcelona- Tel. 93 846 58 01 Fax. 93 846 57 92